Previous incidents

March 2025
Mar 01, 2025
1 incident

Crowdpurr Ingress is experiencing an outage

Downtime

Resolved Mar 01 at 11:15am EST

The Crowdpurr Ingress server has been restored. Our team quickly responded to the outage and restored the service within seven minutes.

This is yet another unusual outage for Crowdpurr's Ingress server which is the load balancer that spreads out all joining participants across our various Participant View application servers. Crowdpurr's application servers did not experience an issue.

Our team is currently reviewing the incident. We have traced it to a software bug in a third party web ser...

1 previous update

February 2025
No incidents reported
January 2025
Jan 16, 2025
1 incident

Participant View Outage

Downtime

Resolved Jan 16 at 08:30pm EST

Last night around 7:30PM EST we experienced a forty-five minute outage of the Crowdpurr Ingress service of Crowdpurr. Our team became aware of the issue around 7:45PM EST. The issue was resolved around 8:15PM EST.

The root cause of the outage was due to an Amazon Web Services (AWS) hardware failure in the Participant View's load balancer server (Crowdpurr Ingress). This is the server that balances all the thousands of incoming participants evenly and sends them on to our underlying set of ap...

1 previous update